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Frequently Asked Questions


Thank you for visiting Genolution. Please select the department that matches your inquiry. The person in charge will check and respond sequentially.

The Genolution specialises in the import and distribution of life science reagents from global suppliers in the Netherlands, Belgium and Luxembourg. We strive to be a one-stop-shop offering good prices, better delivery times and perfect service. With this, we hope to support your research where and when you need it.

Technical support is for Genolution R&D and Genolution Diagnostics customers only.

1) Quickly find the right product for your research 2) Instantly see your customer-specific discount 3) Order fast and easy 4) Always pay afterwards 5) Easily view your orders and order statuses 6) We have in-house technical support available for additional support when needed
Contact our Technical Support for further assistance, we are happy to help you with a fitting solution. Kindly mention the following: catalog number; lot number or batch number; sales order number (starts with SO or SR); used protocol. Optional: pictures of the obtained results.
Please contact our Technical Support.
Send your request to our Technical Support and we will try to give you the information you need.